NDP Atlanta - Setup Guide

Slack Setup Guide

How Media Pros use Slack for day-to-day communication with the NDP Atlanta operations team.

Updated: June 2026 · Owner: Eric Nystrom

Complete each step, then submit

1

Accept the Invite & Install the App

Check your email for the Next Door Photos Atlanta workspace invite

Why Slack

The Slack app is how the NDP team communicates in real time. Every Media Pro has a dedicated support channel - your first stop for any question, update, or issue during a shoot. Follow the steps below to start off on the right foot with the team.

Step-by-step

  1. Check your email for an invite to the Next Door Photos Atlanta workspace.
  2. Tap Join the workspace.
  3. If you don't have Slack, download it from the App Store - search "Slack for business communication."
  4. Open the app, tap Get Started, and enter your email.
  5. Confirm your email when prompted.
  6. Tap Next Door Photos Atlanta to join the workspace - you're in.
Slack - workspace invite email
Screenshot
Slack workspace invite email
The invite email - tap Join the workspace to get started.
App Store - Slack
Screenshot
Slack on the App Store
Search Slack in the App Store and tap Get to download.
Install both

The mobile app is your main tool in the field; the desktop app is useful when you're back at your computer uploading deliverables. Be sure to install both.

2

Update Your Profile

Add your photo, name, and title so the team knows who you are

  1. Tap your avatar in the top right corner.
  2. Tap View Profile, then Edit Profile.
  3. Upload a professional photo - something with your smile.
  4. Set your full first and last name.
  5. Set your Title to: Media Pro
  6. Add a pronunciation for your name if it's helpful.
  7. Tap Save.
Slack - your profile
Screenshot
Slack profile page
Your profile page - tap Edit Profile to add your photo, name, and title.
3

Turn On Notifications

Make sure you never miss a message

  1. Tap your avatar in the top right corner.
  2. Scroll down and tap Notifications.
  3. Make sure all notifications are turned on.
  4. Go to your support channel and find the settings.
  5. Make sure notifications are turned on for All new posts.
    1. Repeat for the #general channel.
Slack - channel notifications
Screenshot
Slack channel notification settings
Set each channel to alert you on All new posts.
4

Quick Tips

Tagging & messaging tips to get started

Tagging
How to get the right person's attention
  • Type @ followed by a name to notify a specific team member.
  • If you're not sure who to contact, tag @here to notify everyone in the channel. Tagging a specific person is preferred when you know who to reach.
Team members have different hours

The ops team will post their hours in your channel. Check those before tagging so you reach the right person at the right time.

Using Threads
When and how to use Slack's thread feature

Slack lets you reply to a specific message in a thread. It's helpful when there are multiple messages and you need to clarify which one you're responding to. If you use threads, tap the "Also send to [channel]" checkbox before sending.

Slack - thread reply
Screenshot
Slack also send to channel checkbox
When replying in a thread, check "Also send to #channel" to keep the main channel in the loop.
Reporting Issues at a Shoot
How to communicate clearly when something comes up in the field

Whenever you report an issue, always include the property address or Jira Card title rather than "my current shoot." This tells the team exactly which house you're at without any guesswork.

Be Responsive & Proactive
Clear, proactive communication is the standard
  • Respond to messages promptly.
  • A quick "got it!" goes a long way.
  • React with an emoji (👍 ✅ 👀) to let the team know you've seen a message - it keeps things moving.
5

Say Hi in Your Channel!

Introduce yourself so the team knows you're set up and ready

Navigate to your dedicated channel (the one with your name) and send a message like:

@here Hey everyone, glad to be here!

This confirms your account is active and the team can reach you.

Slack - your channel in the sidebar
Screenshot
Your dedicated channel in the Slack sidebar
Your dedicated channel - the one with your name in the sidebar.
Your dedicated channel

Remember, your Slack channel is your go-to spot for all day-to-day communication with the team.

Slack setup complete

You're set up and ready for your first shoot. The team can now reach you in your dedicated channel - keep an eye on it.